1. How to submit a request
If you used My Inspire Bloom test access or believe the seller already processes your personal data, email your request to MyInspireBloom@gmail.com. You do not need to sign in. Include the email address that may be associated with the account and briefly describe your request. Support will explain the minimum safe identity-verification method and the actual status of the request.
2. What is available now
As of the effective date, automated deletion inside the Android app is not available as a public feature. The website does not claim that Menu → Account → Delete account, guest recovery codes, automatic Firebase identity deletion or background retries are already available to users. The currently available method is an email to support without signing in.
3. Scope of a request
A request may cover the Firebase identity, user media objects, Library, ContentItem/ContentVersion, Projects, Reminders and other related user data, as well as removal of a payment email and invoice URL. The actual scope is checked for the specific account. If a minimum financial or audit history must be retained on a separate lawful basis, its ordinary link to the Firebase UID and email must be removed or restricted.
4. Data that may be retained separately
The minimum financial, purchase, wallet and audit records may be retained on a separate lawful basis without their ordinary link to a Firebase UID or email. Their contents and retention criteria depend on applicable accounting, tax, payment and claims obligations. Automatic Cloud SQL backups follow a rolling policy covering the seven most recent backups and seven days of PITR logs; existing on-demand backups have no automatic deletion period.
5. External copies and processors
A request cannot delete copies that the user saved to Android Gallery, another device or external storage, or sent to another app. Immediate deletion from backups or external processors' systems is not promised without a confirmed contract and an actual mechanism.
6. Safe communication
Support must not ask for your password, Firebase UID, access token, secret email link, qualified electronic signature, CVV, full card number or recovery code. Do not send this information. Account deletion is not automatically a refund request; payment claims are reviewed separately under the Refund Policy.
7. Timing and confirmation
A request must be reviewed without undue delay, and any mandatory period under applicable law takes priority. No separate voluntary processing-time guarantee is provided for manual requests. Support must not present receipt of an email as completed deletion: the requester must receive the actual status and, after completion, clear confirmation.